We translate our strong quality orientation into tangible benefits for our customers. We call this Quality in Action.
Building highly reliable software that meets customer requirements and expectations was always our top priority. To achieve this we adopted sound engineering practices in software development and continuously improved them. The maturity of our quality practices means that we apply the best practices and relevant models at the appropriate stage of a project, which is reflected in on-schedule, on-budget deliveries with minimized field defects.
Today, our definition of processes includes not only the engineering and project management processes but also the business processes. Our processes are supported by a number of engineering tools and automated systems.
We have an elaborate Quality Management System (QMS) that has evolved over a period of many years and is continuously improving, enabled by an active organization-wide participation. This system is built on the premise that all processes can be controlled by ensuring that they are run by the right people, using well written procedures, supported by the right tools for the job and backed up by frequent functional audits and an organization-wide culture of continuous improvement.
Highlights of the Quality Management System
- Our software development processes are designed to meet our clients diverse requirements such as mission critical applications or developing research-oriented technology solutions.
- Our Quality Management System complies with ISO 9001: 2000, Software CMM Level 5. Our lifecycle procedures are based on IEEE standards and guidelines.
- We are also ISO 27001: 2005 certified reflecting that we are committed to protecting our customers IP rights under a secure organization environment.
- Our process database has a rich set of policy documents, procedures, guidelines, checklists, process lifecycle models, tools, information on projects, tips and lessons, best practices, training materials, project metrics and other assets of reusable value. This enables us to provide cost effective software to our customers.
- Our quality processes are supported by many engineering tools and a workflow based integrated system that can be accessed from the intranet by all the members of the organization. This has helped us deploy knowledge management across distributed teams to compress development time frames.
- Dedicated teams- Software Engineering Process Group (SEPG), Software Quality Assurance Group, Process Automation Group and the Knowledge Management Group, support the software development processes and business processes. These groups ensure the institutionalization of the continuous improvement focus in the organization.
The GlobalEdge Quality Roadmap
| Certification |
Year |
| ISO 9001:2000 |
Assessed in Aug 2000 |
| ISO 9001:2000 |
Successfully Re-Certified in Sep 2003 |
| SEI CMM Level 5 |
Assessed in April 2005 |
| ISO 9001:2000 |
Successfully Re-Certified in Oct 2006 |
| ISO 27001:2005 |
Assessed in Jan 2007 |
| PMI Certification for all Program Managers |
In progress |
| Six Sigma Initiatives |
In progress | |
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